Everything you need to know about setting up and running your AI receptionist. Can't find an answer? Email us.
Getting started
No. Adding the website widget is copy-and-paste, and connecting WhatsApp or email is a guided, click-through flow from your dashboard.
The website widget uses a copy-and-paste installation. Total setup time varies with the channels you connect and the amount of knowledge-base content you add.
Yes. Every new account gets the Growth plan for 14 days with no credit card required, then continues on the Free plan unless you upgrade.
Yes, business owners can invite staff to help manage conversations alongside the AI receptionist.
Channels & integrations
Website chat widget, WhatsApp Business, email, Messenger, Instagram, Discord, and Telegram — all managed from one shared inbox.
Yes — you connect it through the official WhatsApp Business Cloud API during setup.
Connect your Google Calendar, and your AI receptionist checks real availability and books directly onto it — no double-booking.
Yes, your team can pick up any conversation from the shared inbox at any time.
AI & your data
You can choose OpenAI or Claude (Anthropic) as the model behind your receptionist, and switch at any time from your dashboard — no code required.
You upload your own documents, FAQs and policies. Answers are grounded in that material rather than made up from general knowledge.
No. Your documents and conversations are used only to answer your own customers — never to train shared or public models. See our Privacy Policy for details.
AI-generated responses are usually accurate but can occasionally be imperfect. You can review conversations from your dashboard and step in at any time.
Billing & plans
We'll let you know, and you can move to a custom plan any time — your receptionist keeps working in the meantime.
Yes, cancel from your dashboard whenever you like — your plan stays active until the end of the period you've already paid for.
Yes — a 14-day money-back guarantee on your first payment. See our Refund Policy for the full details.
Security & privacy
Yes — every business's data is strictly scoped so no other tenant on the platform can access it.
Passwords are hashed, and sensitive integration credentials (like AI provider keys and connected-account tokens) are encrypted at rest.
See our Privacy Policy, Cookie Policy, and Terms of Service — all linked in the footer below.